A review of ISTELive23 (International Society for Technology in Education’s 2023 event) with insights into what the NetSupport team learnt at the show.

In June, some of the NetSupport team were Philadelphia, USA-bound for one of our favourite EdTech shows of the year, ISTELive 23, flying over to join their US colleagues to exhibit, network, learn and enjoy all the amazing things the show had to offer.

Chatting with our customers

We loved talking to our customers about their experiences of using NetSupport software and showing them our latest updates. It was great to gather their feedback and hear about their current challenges and how we can continue to support them. We were also able to film some case studies, giving us insights into how schools use our software and what they like about it.

Learn about why our customers choose NetSupport solutions.

Learning from experts

In our special recording zone, we spoke with some remarkable educators about their specialist topics, interests and experiences with EdTech. It was great to hear about what it is like on the ground for educators – and get helpful advice and top tips too! From topics such as ‘Connecting educators with EduMatch’ with Dr Sarah Thomas, to ‘FETC and District Administration’ with Jennifer Womble and Steve Bevilacqua, our ISTE Live Insights with NetSupport videos shine expert knowledge on a wealth of subjects in education.

Exploring what’s new

ISTELive was a great opportunity to explore what’s happening in the world of education. VP of Sales at NetSupport Inc., Maggie Layfield, commented:

“AR, VR, robotics, coding etc. are being interwoven into the US curriculum as well as taught as specific content. There is a definite shift from, ‘If only we could do this,’ to, ‘It’s available – let’s do it well’.”

Student and educator voice were also key topics across the event. Plus, I heard a rumour that Pre-Sales Consultant, Matt Wilding, was able to peruse the stands and gather up quite a hoard of interesting freebies (if you have seen the ‘Kat and Matt show’ this will not surprise you!).

Behind the scenes

When the team were off the clock, they checked out Spruce Harbor Park, which has fabulous interactive art exhibitions, gorgeous river views and relaxation spots, such as tree hammocks. In, what I hope was in movie montage style, they climbed the Rocky Steps to reach the Rocky statue (outside the entrance of the Philadelphia Museum of Art). They also enjoyed some delicious food in Philly and took it upon themselves to try as many different ‘Philly cheesesteak’ vendors as they could to find out, very importantly, which was ‘the best.’ For the sake of avoiding any arguments, I won’t publish which vendor they thought was the crème de la crème!

All in all, the team had a great time in Philadelphia for ISTELive 2023 – and we’re all looking forward to next year’s show in Colorado!

(R.I.S.E. Editor, Kat Cauchi, has her fingers crossed for an invite next year!)


  • Katherine Cauchi

    Kat Cauchi is a WeAreTechWomen #TechWomen100 2023 award winner and a 2022 Nexus Education 'Classroom and Curriculum' improvement award winner. She is the community engagement manager at NetSupport, editor of R.I.S.E. Magazine, and the host of two podcasts. Kat is a member of the Global Equality Collective, a Global EdTech author, InnovateHer ambassador and Technocamps Girls in Stem role model.
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